Last Updated: July 15, 2026
At Moroccanooil, we strive to make your payment experience secure, simple, and transparent. This Payment Policy explains the payment methods we accept, how your payment information is protected, and what you can expect when completing a purchase on our website.
Accepted Payment Methods
We currently accept the following payment methods for all orders placed on our website:
- Visa – Credit and debit cards bearing the Visa logo
- MasterCard – Credit and debit cards bearing the MasterCard logo
- PayPal – Secure payments through your PayPal account
Please note that we do not accept cash, checks, money orders, or any other payment methods not listed above.
Payment Security
Your payment security is important to us. All payment transactions on our website are processed through secure, encrypted connections. We use industry-standard SSL (Secure Sockets Layer) technology to protect your payment information during transmission. Your credit card or debit card details are processed directly by our payment partners and are not stored on our servers.
Pricing and Charges
All prices displayed on our website are in U.S. dollars (USD) . The price you see on the product page is the final price you will pay. We do not charge sales tax on any orders. There are no hidden fees, surcharges, or additional costs added at checkout beyond the total price of the items in your shopping cart.
Payment Authorization
When you place an order, your payment method will be authorized for the total amount of your purchase at the time of checkout. This authorization may appear as a pending charge on your bank or credit card statement until the transaction is fully processed and your order is shipped.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email sent to the email address you provided during checkout. This email will include your order number, order details, and shipping information. If you do not receive a confirmation email within 24 hours of placing your order, please contact us to verify that your order was successfully placed.
Failed Payments
If your payment is declined or cannot be processed for any reason, we will notify you via email. Please verify that your payment information is correct and that you have sufficient funds available. If the issue persists, we recommend contacting your bank or payment provider for assistance.
Contact Us
If you have any questions about our payment methods, security, or billing, please do not hesitate to reach out to our customer service team. We are available Monday through Friday, 9:00 AM to 6:00 PM (CST), and we are happy to assist you.